IN THIS TOGETHERHere at L'Auberge Casino Hotel Baton Rouge, we’ve been proactively working to help protect the health and well-being of our guests and team members. This includes working closely with the Louisiana Gaming Control Board, state and local leaders, and public health officials on our comprehensive health and safety protocols.
ensuring a clean and safe experience
Now more than ever, we understand that it is vital for all of our guests to have a clean and safe place to visit. That’s why we remain proactive with our efforts and continue to revise operations to guarantee a clean and safe environment throughout.
How We Are Cleaning
Casino & Gaming
- Slot machines and table games are thoroughly and regularly cleaned throughout the day, with all cleaning rotations documented to ensure consistency.
- The disinfectant wipes used on all machines and chairs kill 99.9% viruses & bacteria.
- A peroxide multi-surface cleaner and disinfectant is routinely used on the casino floor and throughout our bathrooms.
- We removed unnecessary touch points from each room and switched all messaging to digital, and the cleaning of all rooms is in accordance with CDC guidelines.
- We have increased the frequency of cleaning high touch point areas, such as elevator buttons and door handles.
- We have implemented contact-less checkout and discard hotel keys after first use.
- Valet attendants wear gloves and carry antimicrobial hand wipes to wipe down the steering wheel prior to parking and retrieving vehicles.
- Valet attendants are required to wash their hands every 30 minutes
- Any hotel guests requesting a bellman will be given a bell cart to use without the aid of a bellman to help reduce direct contact between guest and bellman.
- Set-up has been reconfigured to adhere to social distancing requirements.
- We have implemented enhanced food safety and hygiene protocols for banquet functions.
Food & Beverage
- We have increased the frequency of cleaning high-touch public areas including all serving areas, tables, chairs and host stations
- Dining capacity is currently limited to adhere to state guidelines.
- We have increased the frequency of cleaning high-touch public areas, including restaurants, bars, restrooms, elevators, hotel rooms and frequently touched areas and items on the casino floor.
- Sanitizer stations are installed on the casino floor and readily available throughout the facility.
- A sanitizing mister is used to disinfect the property nightly.
Health & Safety
- All team members are trained on our comprehensive health and safety procedures.
- There is health and safety reminder signage throughout the property.
- Centers for Disease Control and Prevention